How do I check the current status of my order?
You can check the status of your order by visiting the "My Account" link. Please follow the steps mentioned as under:
Step 1: Click on Track order Link in the My Account section. It shall display the orders you have placed on our shopping channel with current status.
Step 2: Click on the Order number to know the details of the order. This displays the order page with the order number and sub order numbers with respective details.
Are there any hidden costs on purchase?
There are absolutely no hidden charges. You pay only the amount that you see in your order summary page. In some cases, if the courier delivery person asks for any extra charges then kindly Contact Us.
Do you have warranty on your products?
Yes, we do have warranty on most of our products. These are of two types:
Seller Warranty: Our sellers offer warranty on most of their products against possible defects in materials and workmanship. Whenever defects occur within the warranty period, our seller will repair or replace the item in question. The warranty is not available on certain products, such as flowers, books, music, movies, magazine, health products, perfumes etc. The warranty terms is either mentioned with product and is also sent across with the products serviced. The warranty is limited and is only valid when the product is used for the purpose it was intended under normal conditions. The warranty does not cover any damage caused by normal wear & tear, neglect, misuse, abrasion, exposure to extreme temperatures, acids or solvents; nor does it cover damage caused by third parties during transportation. All returns are subject to inspection and approval by the seller before any repair or replacement is authorised.
Manufacturer warranty: For products which are offered on manufacturer warranty, please contact the nearest service center of the manufacturer. Our customer care would be able to assist you with the service center contact numbers only or you can visit the respective manufacturers website to obtain the nearest service centre details, any request for replacement or repair of the products shall not be entertained. Such services are offered directly by the Manufacturer of those products.
For more details please refer our Return Policy.
What if I find my package opened or tampered upon delivery?
Please don't accept an open or tampered package. Notify us of the same just after receiving the package since our courier partner doesn't provide open delivery option.
What does the various product availability options mean?
In Stock: The item is available; we expect to deliver it in the mentioned timelines.
Out of Stock: This item is sold out and is currently not in stock. In such cases please enter your e-mail id to get notified when the product is back in stock.